Operations is about execution and implementation of the strategies designed in achieving the vision of an organization and strategies are made in mission statement and broken down into smaller steps to achieve our vision.
so, importance lies in perfect execution and implementations of those steps planned.
Retail Business process:
PLAN-BUY-MOVE-SELL
VALUE PROPOSITION OF ANY ORGANISATON:
- Customer service EXCELLENCE
- Product differentiation by Innovation
- Operational excellence
- layout
- product experience
- ambience
- temperature, aroma, music
- Merchandising
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